Administrative Assistant

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Petawawa Employment Service
  • Post Date: October 18, 2021
  • Applications 0
  • Views 40
Job Overview

Administrative Assistant

Family and Children’s Services of Renfrew County
Location: Pembroke, Ontario
Posted: October 15th 2021
Family & Children’s Services of Renfrew County is a multi-service agency committed to providing preventative, protective and socially inclusive services and programming that empower and strengthen everyone. We are focused on cultivating a team-oriented work environment where everyone thrives. Our goal is to develop and strengthen collaborative partnerships to increase availability, accessibility and quality of care to surrounding communities. Our agency commitments include: moving forward anti-oppressive practice, French-language services and working alongside the Indigenous communities.


We are recruiting for a bilingual Administrative Assistant. This is a full-time, one-year contract position.


This unionized position will provide administrative support to assigned workers and supervisors and reception coverage for the Isabella Street office. This position plays a vital role in the first impression of the agency, as well as the behind the scenes workings of the agency.


General responsibilities:

  • Providing reception services for Isabella Street (Pembroke) office, which would include processing incoming calls, receiving clients, and processing mail, fax and other deliveries
  • Administrative support for the assigned workers
  • Complete data entry in various databases
  • Attend, as required, agency committee meetings and external committee meetings
  • Co-ordinate and maintain bookings for interview rooms, board rooms and agency car seat inspections
  • Administrative duties for staff including processing agency correspondence
  • Produce audit reports for assigned departments
  • Gather and analyze data and report outcomes
  • Maintaining orderliness in waiting area
  • Provide technical support and help desk functions staff
  • Provide overload and back-up coverage for admin team members as needed
  • Assist with special projects as needed
  • Point of contact for WKC building maintenance
  • Adhere to all FCSRC policies and procedures, ministry regulations, standards, directives and relevant legislation
  • Responsible for the completion of other related tasks as assigned


Complete Job Description

  • Successful completion of an administration, business or computer science program
  • French-language skills are required
  • Ability to deliver consistent, professional reception services to clients, community members and staff
  • Excellent public relations skills, self-discipline, good judgment and stress control
  • Advanced computer knowledge and technical efficiency with the ability to learn new applications and then assist (help desk) staff
  • Above average administrative skills
  • Above average accuracy, respect for data integrity and a responsibility for quality assurance
  • Above average verbal and written communication skills in both English and French
  • Ability to gather, analyze and report on data and outcomes
  • Well-developed organizational skills with an ability to prioritize and manage time effectively
  • Respect for confidentiality and professionalism within a child welfare organization with an ability to be objective regarding case material
  • Ability to work in a team environment in completing priorities with minimal supervision
  • Knowledge of agency policies, procedures and equipment
  • A reliable vehicle and a valid driver’s licence
Additional Information
Apply Online


Closing: October 23, 2021.


Family and Children’s Services of Renfrew County is committed to providing a barrier free workplace. Accommodations are available upon request for candidates taking part in all aspects of the selection process. We thank all candidates for their interest; however, only those considered for an interview will be contacted.

Contact Information
Family and Children’s Services of Renfrew County
Pembroke, Ontario


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