Automotive Parts Manager

Petawawa Employment Service
  • Post Date: January 4, 2018
  • Applications 0
  • Views 195
Job Overview

Job Summary

Position Summary:

Parts Manager works in a fast-paced environment and supports Automotive Licensed Technicians through back parts as well as walk in customers in locating and providing the right parts for auto repairs. This role involves a responsibility for maintaining the automotive retail floor and encourages sales by ensuring proper stock levels within the departments.

Responsibilities and Duties

Responsibilities and Tasks:

  • Develops and maintains a culture that values excellent customer service through effective training, supervision, coaching and performance management.
  • Oversees the sourcing and ordering of automotive parts, shop supplies and products through authorized suppliers.
  • Trains staff to suggest value-added and related products to customers to ensure they go home with what they need.
  • Walks their assigned sections to understand what needs to be accomplished on a daily basis and works with staff to assign tasks and follow up.
  • Maintains inventory accuracy and identifies/reports low stock levels (e.g., hole check and bin cap analysis).
  • Verifies accuracy of all outside orders by matching product descriptions to product numbers.
  • Restocks parts and tire areas with stock received.
  • Tests and fills batteries. Operates the battery filling station as per training received.
  • Liaises with Automotive Service Centre staff to ensure estimates are accurate and professionally formatted.
  • Maintains housekeeping standards of work stations and inventory area and in service reception/work area.
  • Stocks shelves in storage display areas.
  • Secures, warehouse area, parts and tire inventory from unauthorized persons.
  • Processes returns, warranties and castings as required.
  • Records lost sales.
  • Participates in meetings and all training as required and listens to feedback to improve their own abilities.
  • Complies with company, store, department and Automotive Service Centre policies.
  • Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately.
  • Uses professional language and maintains a professional appearance (e.g., uniform, hygiene, grooming and name tag) when interacting with others.

Qualifications and Skills

Required Skills and Abilities:

  • Ability to work in a fast-paced environment. Can multitask, adapt and cope with challenging and changing situations.
  • Strong orientation towards customer service excellence.
  • Strong belief in the Canadian Tire Values of honesty, integrity and respect.
  • Ability to serve customers in a professional manner and to inspire their confidence and trust.
  • Detail-oriented individual who completes tasks according to instructions and demonstrates responsibility for outcomes.
  • Ability to work in a team environment that provides assistance and support to co-workers to achieve common goals.
  • Ability to plan and organize daily tasks.
  • Effective written and oral communication skills.

Benefits

Medical Benefits available after 6 months, Automatically enrolled after 1 year in the Profit Sharing program.

Job Type: Full-time

Required experience:

  • Automotive Parts: 1 year

Required language:

  • French
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