Customer Service Representative 

Petawawa Employment Service
  • Post Date: December 7, 2017
  • Applications 0
  • Views 288
Job Overview
Customer Service Representative 

Primary Location

: ON-Eastern Ontario-Pembroke  

 Employee Status

: Regular   

Schedule

: Part-time  Number of hours (if position is part-time indicate the number of hours): 15 

Description

 

This position reports to the Manager Customer Service.

Main challenges : 

  • Offer personalized and efficient service
  • Take charge of clients by identifying and anticipating their needs and steering them toward electronic solutions (ABM or Internet) or the right advisor
  • Propose and inform clients about specific Bank products and services
  • Perform operational activities
  • Answer phone calls and client requests
  • Complete the scheduled training activities in order to acquire the knowledge required for the position
  • Learn and comply with established policies, standards and procedures
 
Qualifications
  • High school diploma and two years’ relevant experience or College diploma
  • Sales and customer service experience
  • Knowledge of banking products and services, an asset
  • Flexibility to work schedules, an asset
  • Flexibility to cover several branches, an asset
  • Bilingualism (spoken and written) – English and French

We strive to be an inclusive organization where all employees are valued. National Bank stands out for its many initiatives to promote inclusion, making it a Canada-wide leader in diversity. 

See how we do it:  https://jobs.nbc.ca/diversity

Particular condition (external): Please note that work schedule may vary according to operational needs.

Number of Openings : 1

Job field Customer service representatives and tellers

Job Posting: Dec 6, 2017

Unposting Date : Dec 21, 2017

Work Postal Code: K1L8H3 

Job Number: CUS00G04

 

Job Detail
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