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Petawawa Employment Service
Job Overview
Primary Location
: ON-Eastern Ontario-Pembroke
Employee Status
: Regular
Schedule
: Part-time Number of hours (if position is part-time indicate the number of hours): 24
Description
This position reports to the Branch Manager.
Main challenges :
- Offer personalized and efficient service
- Take charge of clients by identifying and anticipating their needs and steering them toward electronic solutions (ABM or Internet) or the right advisor
- Propose and inform clients about specific Bank products and services
- Perform operational activities
- Answer phone calls and client requests
- Complete the scheduled training activities in order to acquire the knowledge required for the position
- Learn and comply with established policies, standards and procedures
Qualifications
- High school diploma and two years’ relevant experience or College diploma
- Sales and customer service experience
- Knowledge of banking products and services, an asset
- Flexibility to work schedules, an asset
- Flexibility to cover several branches, an asset
- Bilingualism (spoken and written) as asset – English and French