Customer Service Representative

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Petawawa Employment Service
  • Post Date: June 28, 2017
  • Applications 0
  • Views 447
Job Overview
Are you looking for a next Part-Time Opportunity? Want a rewarding sales job that provides flexible hours to accomodate your personal and/or school life?

Look no further! We are looking for our next self-driven Part-Time superstar to join our growing organization.

easyfinancial has been providing personal loans since 2006. With over 200 branches across Canada, we are a leading provider of financial products and services, including unsecured consumer loans, prepaid cards and credit repair products that cater to underserved Canadians that do not have access to products and services from traditional financial institutions.

So what will you do as a Financial Service Representative?

Create superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment

Demonstrating compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs

Welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targets

Capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while transparently and openly communicating the terms and conditions of our financial products

Review and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to maximize quality of the sale and limit future collection items

Manage collections activities for all past due financial accounts, maintaining an impeccable level of service

Accurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors

What we are looking for:
A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred

Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred

People Oriented, Enterprising and an excellent communicator with the ability to create memorable customer experiences for every financial sale

Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs

Ability to multi-task, adapt to change in a fast-paced sales environment

Achievement and results oriented with a positive attitude to drive sales and increase customer satisfaction

Empathetic, compassionate and operate with integrity with every sale – really care for our customers!

Inclusion and Equal Opportunity Employment

goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. Candidates must provide schedule flexibility to ensure that the location’s hours can be covered to meet our customer’s needs – details by location will be discussed in the interview process.

We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

Job Detail
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