Front Desk Agent 

Petawawa Employment Service
  • Post Date: October 26, 2017
  • Applications 0
  • Views 366
Job Overview
The Holiday Inn Express Pembroke – Pembroke, ON

Part-time
The Holiday Inn Express Pembroke is seeking a highly motivated, customer orientated individual to join our Front Desk Team .

This is a Part Time Position at the Front Desk. A successful candidate must be available to work shift work (days, evenings and nights)

A flexible schedule is a must. Shifts will also include weekend work

The Holiday Inn Express Pembroke invites you to apply for our Front Desk Agent position!

We are seeking individuals who:

  • possess strong communication skills
  • are able to work alone and as part of a team
  • are critical thinkers and problem solvers
  • demonstrate an engaging and energetic personality

Essential Skills: Reading text, Document use, Writing, Communication, Working with others, Problem solving, Decision making, Critical thinking, Significant use of memory, Computer use

Business Equipment and Computer Applications: Multi-line switchboard, Computerized reservation system, Word processing software, Spreadsheet software, Basic computer skills, General office equipment, Internet browser

Work Setting : Hotel

Specific Skills : Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests’ valuables, Process wake-up calls, Store and retrieve luggage, Investigate and resolve complaints and claims, Process guests’ departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain occupancy statistics, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding, Perform light housekeeping and cleaning

Security and Safety: Candidate must be able to provide a valid criminal reference check

Job Type: Part-time, shift work, weekend work

Job Type: Part-time

Job Detail
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