Overview

Front Desk Agent/Night Auditor

The Quality Inn & Suites Petawawa in Petawawa, ON

Full job description

The Multi-Award Winning Quality Inn & Suites Petawawa is seeking a Part-Time Night Auditor to join our team!

You must be available for:

  • Part-Time Hours: 16-32 hours a week
  • Must be comfortable to work alone and at night
  • Shift is: 11PM-7AM
  • Shifts include weekday & weekend shifts
  • Only applicants living within a 30 minute commute will be considered for this position.

Job Duties

– Create exceptional guest stays by ensuring excellence in guest experiences through customer service interactions which include over the phone and in-person

– greet guests and provide them with local area information and well as hotel information

– enroll guests in hotel loyalty program through exceptional sales skills

– help to ensure the overall success of the hotel by creating memorable guest stays for everyone who visits us by providing exceptional customer service

– be efficient, a multitasker and comfortable with a fast-paced environment centered around guest services

– assist guests by taking reservations, modifying reservations, managing guest requests and answering a multi-line switchboard

– administrative duties such as answering emails, and working with Microsoft Word and Excel

 booking meeting room reservations as well as groups blocks

– processing cash, debit and credit card payments

– setting up meeting rooms

– have a flexible schedule that allows for shift work which includes overnight shifts

– must be comfortable working alone

– light housekeeping duties such as mopping and folding towels

– running the hotel audit

– preparing guest folios and processing checkouts

– solving discrepancies in financial reports

– reconciling cash, debit and credit journals

Required Education, Skills and Qualifications

  • Previous Hotel and/or Night Audit experience preferred
  • Computer skills such as working with Microsoft Office and email programs
  • Possess excellent judgement and problem solving skills
  • administration skills in a fast paced environment

If you have further questions, please contact Jamie or Christy at 613-687-2855

Perks to working with us include:

– Employee Discounts Hotels worldwide!

– Access to Valley Family and Employee Assistance Program

Company Profile

The Quality Inn & Suites Petawawa is a multi-award winning hotel located in beautiful Petawawa! Since opening our doors in 2009, we have been rated by our guests in the top 3%-10% nationally for Choice Hotel’s mid-scale brands.

Here, our team is dedicated to providing exceptional guest stays and are tourism and

hospitality ambassadors.

Job Types: Part-time, Permanent

Salary: $17.75 per hour

Expected hours: 16 – 32 per week

Flexible Language Requirement:

  • French not required

Schedule:

  • Evening shift
  • Monday to Friday
  • Night shift
  • Weekends as needed

Ability to commute/relocate:

  • Petawawa, ON: reliably commute or plan to relocate before starting work (required)

Language:

  • English (required)

Work Location: In person