Front Desk Agent/ Night Auditor 

This is a Part Time Position at the Front Desk. A successful candidate must be available to work shift work with majority of the hours being Night Shift

A flexible schedule is a must. Shifts will also include weekend work

The successful candidate will possess the following qualities:

• A positive, can do attitude
• Be able to work as part of a team but also independently and alone
• Possessed critical thinking skills and problem-solving abilities
• Be a customer orientated individual
• Able to present a current and valid criminal record check

Essential Skills: Reading text, Document use, Writing, Communication, Working with others, Problem solving, Decision making, Critical thinking, Significant use of memory, Computer use

Business Equipment and Computer Applications: Multi-line switchboard, Computerized reservation system, Word processing software, Spreadsheet software, Basic computer skills (will train), General office equipment, Internet browser

Work Setting: Hotel

Specific Skills : Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests’ valuables, Process wake-up calls, Store and retrieve luggage, Investigate and resolve complaints and claims, Process guests’ departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain occupancy statistics, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding, Perform light housekeeping and cleaning

Security and Safety: Bondable

Job Type: Part-time