Job Overview
Part-time
| The Quality Inn & Suites is seeking a highly motivated, customer orientated individual to join our Front Desk Team. This is a Part Time Position at the Front Desk. A successful candidate must be available to work shift work with majority of the hours being Night Shift A flexible schedule is a must. Shifts will also include weekend work The successful candidate will possess the following qualities:
Essential Skills: Reading text, Document use, Writing, Communication, Working with others, Problem solving, Decision making, Critical thinking, Significant use of memory, Computer use Business Equipment and Computer Applications: Multi-line switchboard, Computerized reservation system, Word processing software, Spreadsheet software, Basic computer skills (will train), General office equipment, Internet browser Work Setting: Hotel Specific Skills : Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests’ valuables, Process wake-up calls, Store and retrieve luggage, Investigate and resolve complaints and claims, Process guests’ departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain occupancy statistics, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding, Perform light housekeeping and cleaning Security and Safety: Bondable Job Type: Part-time |