Guest Services Representative 

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Petawawa Employment Service
  • Post Date: July 17, 2017
  • Applications 0
  • Views 346
Job Overview
The Holiday Inn Express Pembroke – Pembroke, ON
The Holiday Inn Express Pembroke is seeking A highly energetic, customer service oriented individual to join our front desk team.

The successful candidate must be available to work shiftwork: days, evenings, weekends, nights. This position will be mostly evenings and night shifts.

A Flexible schedule is a must.

Duties include

  • Taking reservations, changing reservations accurately and with attention to a positive guest experience
  • Answering a multiline switchboard
  • Group sales
  • Boardroom sales
  • Assisting with guest relations
  • Enrolling new members in IHG loyalty program
  • Administration duties
  • Light housekeeping tasks

Essential skills

  • Must Possess computer operation competencies such as but not limited to use of Google, email, navigation of the web etc
  • Must be able to work independently and/or with team members
  • Must be comfortable working alone
  • Must enjoy a fast-paced environment
  • Problem-solving and multitasking
  • Experience an asset

Candidates must have a valid and up to date criminal record check.

Job Type: Part-time

Job Detail
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