Inbound customer service representative

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Petawawa Employment Service
  • Post Date: July 16, 2021
  • Applications 0
  • Views 39
Job Overview

Inbound customer service representative – contact centre

Petawawa, ONRemote
$15 – $17 an hour

Business Equipment and Computer Applications

  • MS Windows
  • Internet
  • Database software
  • MS Outlook

Work Setting

  • Private sector

Specific Skills

  • Address customers’ complaints or concerns
  • Access and process information
  • Maintain records and statistics
  • Answer inquiries and provide information to customers
  • Receive and log complaints

Security and Safety

  • Criminal record check

Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Attention to detail
  • Hand-eye co-ordination
  • Tight deadlines

Computer and Technology Knowledge

  • Salesforce

Personal Suitability

  • Effective interpersonal skills
  • Flexibility
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Reliability
  • Organized
  • Punctuality

Teleworking Information

  • Remote work available
Job Detail
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