Order Support Associate
1108 Pembroke Street East
What started small, with a single discount store and the simple idea of selling more for less, has grown over the last 50 years into the largest retailer in the world. Walmart Canada was established in 1994 through the acquisition of the Woolco chain and has grown to more than 400 stores nationwide serving more than 1.2 million customers every day. Walmart Canada’s flagship online store, walmart.ca is visited by 600,000 customers daily. With more than 95,000 associates, Walmart Canada is one of Canada’s largest employers and is ranked as one of the country’s top 10 most influential brands.
An Order Support Associate leads, drives, and developed the online grocery business, picks and delivers purchases for customer pick-up, and supports the store.
• Practicing the 3 Meter Attitude. • Receiving and organizing customer merchandise purchased online for store pick-up. • Answering Customer arrival notifications and delivering purchased merchandise in a timely manner. • Verifying Proof of Purchase and customer satisfaction. • Assisting customers loading merchandise into vehicle. • Answering Customer calls promptly. • Answering register calls promptly. • Operating the register when needed. • Meeting Customer’s needs by assisting them whenever possible. • Ensuring that department is fully stocked with merchandise and is ready for business. • Rotating stock and checking for expired products. • Zoning the department. • Ensuring the merchandise is properly signed and priced. Additional Responsibilities • Adheres to all company policies and standard operating procedures. • Other responsibilities may be assigned.
Canada Walmart Division
Retail Store Associates
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mathematical Skills • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. • Ability to compute rate, ratio and percent. • Ability to determine the number of individual things in a unit or group. Basic Reading/Writing Skills • Ability to understand the meaning of written or printed matter and to record information by inscribing characters or symbols.
Licensing & Other Qualifications
The associate must complete all Wal-Mart Basic and Advanced Training Modules and classes.
The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. • The Associate is regularly required to walk or stand. • The Associate must regularly lift and/or move up to 18kg (40lbs.). • The Associate will be required to perform tasks involving firm grasping. • The Associate will occasionally be required to bend, twist or squat. • The Associate will be involved in frequent repetitive hand actions. • The Associate will be required to reach above shoulder height and below waist level.
SA: 5:00AM- 6:00PM
Walmart will accommodate the disability-related needs of applicants and associates as required by law.