Sales Associate 

Key Questions – Stop and ask yourself:

• Are you being paid what you are worth?
• Are you in a field that challenges you?
• Do you see a future in your present career?

If you answered “NO” to any of those questions – you are ready for a change, apply today!

Duties and Responsibilities:

• Realize that business is built on customer satisfaction.
• Ensure customer satisfaction.
• Determine each customer’s vehicle needs by asking questions and listening.
• Demonstrate vehicles (includes test drives).
• Maintain inventory which will include ensuring clean vehicles during season changes.
• Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle’s operating features, warranty and paperwork, and it lays the foundation for customer loyalty.
• Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
• Report to the vehicle Sales Manager regarding objectives, planned activities, reviews and analyses.
• Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers.
• Work with the service department and body shop to ensure that vehicles are reconditioned as expected and on schedule.
• Attend sales meetings and training offered by the dealership and the manufacturer.
• Maintain a prospect development system.
• Maintain an owner follow-up system that encourages repeat and referral business.
• Review and analyze actions at the end of each day, week, month and year to determine how to better utilize time and plan more effectively.
• Understand the terminology of the automobile business and keep abreast of technological changes in the product.
• Know and understand equity and values, and be able to explain depreciation to the customer.
• Know and understand the federal, state and local laws which govern retail auto sales.
• Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department.
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor

Qualifications:

• High school diploma or the equivalent.
• OMVIC License required
• Ability to read and comprehend instructions and information.
• Valid G driver’s license.
• Professional personal appearance.
• Excellent communication skills.
• Ability to sell a minimum quota according to dealership standards.
• All applicants must be authorized to work in Canada
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, credit report, and valid driver license

Job Type: Full-time

Required education:

• High school or equivalent