Jeppesen Sanderson Inc
CAN – CFB Trenton, Canada, CAN – Ottawa, Canada, CAN – Petawawa, Canada, CAN – Winnipeg, Canada
Job Description Summary:
Analyzes computing requirements. Leads a multidisciplined range of technical systems and application activities. Leads activities to install, configure and maintain multiplatform systems hardware, software and components. Leads activities to plan, develop, design, integrate and maintain all computer applications. Plans and coordinates highly complex software and hardware for enterprise release. Ensures systems conforms with architectural objectives. Evaluates complex system’s production readiness and supportability. Performs the restoration of complex computing service operations. Performs complex system problem identification and resolution. Leads activities to integrate security solutions into information systems.Boeing is the world’s largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.
No relocation available
Export Control Requirement:
Not an export control position
This is not a safety sensitive position
Contingent Upon Award Program
This position is not contingent upon program award
Job Description Qualifications:
At Boeing, we are all innovators on a mission to connect, protect, explore, and inspire. From the sea bed to outer space, you’ll learn and grow, contributing to work that shapes the world. Find your future with us.
Jeppesen Canada, a Boeing company is focused on the needs of global defense, space and aviation customers from all markets, regardless of their equipment’s original manufacturer. With engineering, digital analytics, supply chain and training support spanning across both the government and commercial service offerings, we are uniquely positioned to keep passengers flying, and nations safe.
Jeppesen Canada has an opening for a Service Manager reporting to the Global Manager, of Flight Optimization Service Management Team working out of the CFB Trenton, Petawawa, Ottawa, or Winnipeg office. The Service Manager will be responsible for delivering Military Embedded Services by being stationed within the customer’s operation as a sole contributor. The successful individual will develop a thorough understanding of the customer’s workflow and specific operational requirements becoming a subject matter expert.
Provide day to day subject matter expert (SME) support to the operation and governance of the Jeppesen scoped product solutions / services and training
Organize and deliver Jeppesen scoped product solutions training to the Royal Canadian Air Force Department of National Defense (DND Canada) User, Manager and Administrator levels
Support aviation working groups
Maintain SME level awareness of the flight planning, and Electronic Flight Bag (EFB) related product solutions, and technology
Provide remote or on-site problem-solving assistance
Oversees the support and delivery of the scoped services
Flight planning data validation and support
Delegate and direct service tasks; monitor progress of all current and pending services requests (open a support case for each for tracking) and provide status back to the organization of ticket status
Present to a C level audience
Basic Qualifications (Required Skills/Experience):
Minimum of 5+ years of aviation experience in the field of flight planning, either in flight operational or in a flight support function
Aeronautical experience (examples: Flight Deck Operations, Piloting, Flight Planning (International), Aircraft Dispatch experience, Airline Operations, Military flight operations)
Candidate must consent to Canadian Government Controlled Goods Program (CGP) assessment
Candidate must be able to obtain a Secret Clearance
Must have strong Presentation Skills to C level audience
Excellent verbal and written skills
Good working level knowledge of Microsoft Office Suite
Preferred Qualifications (Desired Skills/Experience):
Technical degree in a related field of study preferred
Pilot and or dispatcher License is preferred
Working within military aircrew experienced liaison (or equivalent)
Experience managing Customer relationships
Prefer a Canadian Secret Level II clearance
Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 9 or more years’ related work experience or an equivalent combination of technical education and experience (e.g. PhD+4 years’ related work experience, Master+7 years’ related work experience, 13 years’ related work experience, etc.)
No relocation assistance is offered for this role
This requisition is for a locally hired position in Canada. The employer is Jeppesen Canada Ltd. Candidates must be legally authorized to work in Canada. Benefits and pay are determined by Canada and are not on Boeing US-based payroll. This is not an expatriate assignment.
This position requires the ability to obtain and maintain a secret security clearance from the Canadian government. Requirements to obtain a secret security clearance can be found at http://www.tpsgc-pwgsc.gc.ca/esc-src/personnel/information-eng.html#a1.1.
Individual Contributor – 4
Boeing is a company of bold innovators and dreamers. We are continually looking for ways to build it bigger, smarter, faster, stronger and better. Join us and you can speed up airplane production. Develop innovative cyber solutions. Or shape a global supply chain. Find your future with us by learning more about what we do.