Supervised Access Workers

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Petawawa Employment Service
  • Post Date: August 28, 2017
  • Applications 0
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Job Overview

Supervised Access Workers

Family and Childrens Services of Renfrew County
Location: Pembroke, Ontario
Posted: August 25th 2017
Family and Children’s Services of Renfrew County is currently recruiting for Supervised Access Workers for their Family Visitation & Exchange Services program. We are looking for multiple staff on a casual part-time basis in both Renfrew and Pembroke.

The incumbent will assist with the daily operation of the service by completing exchanges and visits. The incumbent will work a flexible work schedule of no more than 17 hours per week, which will mainly include evening and weekend hours. The work schedule will be designed to meet the needs of the service and the client population.

Duties and Responsibilities:

  • Maintain strict confidentiality of all client information and conduct all duties within the boundaries of professional client relationships.
  • Provide continuous supervision to visiting persons with their children during supervised access visits.
  • Provide assistance with exchanges between joint custody parents or residential and visiting persons.
  • Assist with paperwork including recording of all contacts with clients, telephone logs and interactions of the clients in the visits or exchanges as well as filing and photocopying as needed.  The incumbent will also assist with other office duties including reception, responding to telephone inquiries, inputting of client data into both the Ministry of the Attorney General database and Microsoft Word documents and rescheduling of visits or exchanges when required.
  • Open, maintain and close client files, under the direction of the Supervisor.
  • Participate in regular supervisory and team meetings (monthly or as required by the Supervisor)
  • Maintain a broad knowledge of the resources available in Renfrew County.
  • Liaison with community professionals as required.
  • Provide information to the Supervisor concerning client needs, requests or complaints.
  • Deal effectively with job-related stress and promote positive relationships between Family Visitation & Exchange Service staff and other agency staff.
  • Undertake other duties outlined by the Supervisor.
  • Graduate of a university or college social service program
  • Proficient communication skills, both written and spoken
  • An understanding of families involved in custody and access disputes and/or those involved with CAS would be an asset
  • French language skills are an asset
Additional Information
The incumbent will be expected to complete a six month probationary period.  Within the aforementioned six months, the incumbent will be expected to be job proficient and to demonstrate a commitment to the philosophy, goals and objectives of Family Visitation & Exchange Service.

Please submit your resume and cover letter by email (preferred), or mail to and reference “FV&E Worker” in the subject line. Deadline to apply: September 1, 2017 at 4:00 p.m.

Family and Children’s Services of Renfrew County is committed to providing a barrier free workplace. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

We thank all candidates for their interest; however, only those considered for an interview will be contacted.

Contact Information
Human Resources Coordinator
Family and Childrens Services of Renfrew County
77 Mary Street, Suite 100,
Pembroke, Ontario
K8A 5V4


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