Support Resource 

Primary Responsibilities:

• Reception duties as required
• Provides a friendly welcome to transferees and visitors, while directing them to online resources as applicable
• Schedules and confirms transferee appointments (using Outlook calendar)
• Data entry of information, scanning and uploading of documentation received, as applicable
• Creates and maintains transferee physical files in an efficient and well organized filing system. Updates transferee e-files on a daily basis
• Operation of office equipment systems such as telephone, multifunction machine, paper shredder and computer
• Maintains sufficient office supplies and office equipment
• Responsible for processing office related expenses (where required)
• Provides assistance to transferee and other team members, when needed, in order to ensure a successful relocation
• Reviews, compiles and collects information from transferee
• Expense management, including the reconciliation and verification of transferee expenses and reimbursements (such as, but not limited to HHT/DIT and sundry claims, PCP requests and non-accountable advances)
• Completes travel management requests for transferees as required
• Assists Advisor with file reconciliation (interim and final, as required)
• Assists Advisor in updating Financial Worksheets
• Prepares and sends files to Iron Mountain as required
• Prepares statistical reports as required by the Regional Manager/Supervisor
• Provides input and recommendations for changes/improvements to practices, procedures, manuals, systems and forms
• Other duties as required in a changing work environment

Qualifications:

• Bilingualism (French and English) preferred
• Experience with office administration procedures, equipment and filing systems
• Experience with Microsoft Outlook 2007 and Microsoft Word 2007. Accurate keyboarding/data entry skills are essential
• Professional, self-starter with the ability to work with minimal supervision in a fast-paced environment
• Excellent customer service, communication and time management skills
• Analytical, detail oriented, organized and ability to prioritize
• Team player who is willing to assume additional responsibilities and work flexible hours as required
• Background in relocation, residential real estate, residential mortgages, legal or banking is an asset

Other Information:

• Reliability status security clearance granted by CIISD, PWGSC; the security clearance application will be facilitated via the BGRS Company Security Officer (CSO).

​BGRS values diversity in the workplace and is an equal opportunity employer. We are committed to providing an inclusive and accessible environment. We thank all candidates who apply, however, only those selected for a personal interview will be contacted. If you require accommodation, please let us know. We will work with you to meet your needs.