Team Leader Shipping
The Talent Group Canada Inc. – Pembroke, ON
$52,000 – $60,000 a year
Reporting to the Procurement Manager, the Shipping Team Lead will be responsible for overseeing a wide variety of warehouse activities including shipping and receiving materials and/or finished goods and maintaining inventory and associated records. People management responsibilities include hiring and training, planning and assigning daily work, conducting evaluations, addressing performance issues and resolving problems.


  • Supervises and coordinates activities of workers engaged in verifying and keeping records on incoming and outgoing shipments, and preparing items for shipment
  • Reviews shipping notices, bills of lading, invoices, orders and other records to determine shipping priorities, work assignments and shipping methods required to meet shipping/receiving schedules. Utilizing knowledge of shipping procedures, routes, rates and pre-negotiated agreements/contracts with preferred transportation suppliers
  • Oversees incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments
  • Determines space requirements/load plans for various commodities sizes and trailer/equipment types
  • Research to resolve ERP Issues as it pertains to processing of orders and inventory system issues
  • Respond to and resolve Canada/US Brokerage clearance issues, requests and maintain a working relationship with our preferred brokerage supplier(s)
  • Ensure standard document reporting requirements such as inbound inventory audits and daily dock reports are produced and distributed in a timely manner
  • Provide direct support and primary contact services to both the internal sales, quality departments and select external customer queries or requests
  • Coordinate and manage working relationships with asset based transportation supplier, 3rd Party Logistics companies/brokerage and transload/warehouse service companies
  • Determines routing and legal load limits of trucks, according to established schedules and weight limits
  • Inspects loading operations to ensure compliance with shipping specifications, and seals loaded boxcars and truck doors
  • Inspects material handling equipment for defects and notifies maintenance personnel or contacts outside service facility for repair
  • Maintains daily forklift checklists an maintenance reports
  • Directs movement of shipments from shipping and receiving platform to storage and work areas
  • Compiles records of unfilled orders
  • Posts weight and updates/maintains transportation supplier rate database. Provides ad hoc rate inquiries to the sales team for prospective customers in various locations throughout North America
  • Prepares Bills of Lading, Customs Invoice, Packing slip and any other required clearance or compliance documents for outbound orders
  • Support Non-Revenue related inbound or outbound shipments by assisting in the coordination of logistics, transportation, customs clearance and onsite/off site storage of material
  • Oversee receiving of various oversized material ensuring direct communication with both the Purchasing department and intended recipient of the product/equipment
  • Assists workers in shipping and receiving activities as required
  • Develops and maintains departmental work instructions for all tasks.
  • Establishes or adjusts work procedures to meet warehouse demands as dictated by production schedules and work flow
  • Interprets company policies to workers and enforcing safety regulations.
  • Recommends measures to improve warehouse operations, quality of service, and increases efficiency of department and work crew and equipment performance.
  • Receives training to keep current with shipping and warehouse improvements via seminars and external training, etc.
  • Performs other duties as assigned


  • Minimum Post-secondary education in business or equivalent of education and experience
  • Minimum 2 to 4 years of direct work experience in a shipping/warehouse supervisory function preferably in a manufacturing environment
  • Forklift experience; valid certification is an asset
  • Heavy Haul Trucking, Ocean, Intermodal & Rail shipping experience considered an asset

Job Type: Full-time

Salary: $52,000.00 to $60,000.00 /year

Required experience:

  • Heavy Haul Trucking, Ocean, Intermodal & Rail shipping: 5 years
  • Supervising: 5 years
  • Forklift Operation: 5 years
  • Shipping And Receiving: 5 years

Required license or certification:

  • Forklift