Overview
Appointment Coordinator |
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| Murphy Ford Location: Pembroke, Ontario Posted: April 28th 2025 |
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| Description: | |
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| Murphy Ford is a third-generation Ford dealership that has been a part of the Ottawa Valley community since 1966. The service department is an integral part of our dealership. We provide a wide range of quality care services to help keep our customers’ vehicles in great shape all year.
We are currently recruiting for an Appointment Coordinator. This is a full-time position. As a key member of our team, the Appointment Coordinator is often the main point of contact with our customers. You are responsible for booking service and sales appointments, and checking customers in and out. You meet our customers at all points of their experience with us. The Appointment Coordinator must balance the needs of the customer with the availability of the service department, while providing exceptional service over the phone, by email and in-person. Regular duties of this position include:
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| Qualifications | |
| We are definitely looking for someone who truly enjoys dealing with the public and making people feel great when interacting with our dealership. Your customer service skills must be fantastic. You are a good listener, an effective problem-solver and a customer-first advocate. This is a team effort and helping coworkers is part of this position so being able to multi-task and being a team player are integral to this role.
Strong organizational skills, comfortable with computer work, using the internet and the phone are important. Previous experience in a customer service role will be an asset. We will train the right person to enhance the qualities you bring to the position. |
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| Additional Information | |
| The position is Monday to Friday with possible occasional Saturdays as required.
We offer competitive total compensation, meaningful and challenging work, an engaging and collaborative environment, recognition for performance and opportunities for growth and advancement. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Murphy Ford is committed to creating a diverse workforce and an inclusive culture, as an equal opportunity employer we encourage applications from all qualified individuals. |
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| Contact Information | |
| Greg Barr, Fixed Operations Manager Murphy Ford 1341 Pembroke Street West, Pembroke, Ontario Email: greg.murphyford@gmail.com |
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