Office Administrator

Active Chiropractic Family Health Centre

This is a part-time position working a minimum of 17 daytime hours and 4.5 evening hours, with the possibility of weekends or additional hours per week.

The Office Administrator provides frontline service to the people who are most important to our clinic – our patients. This is also a supportive position for the entire healthcare team. This position is responsible for:

• reception;
• answering and responding to telephone calls;
• computerized booking of appointments;
• invoicing and receiving payments from patients and third parties;
• preparing and submitting billings for patients to Blue Cross, HCAI, WSIB and other third parties as required according to established policies and procedures;
• organization and retention of medical records according to established policies and procedures;
• ordering, receiving, and distributing supplies;
• correspondence, emailing and faxing work; and
• some moderate cleaning duties (COVID protocols in place).

Training is provided.

• Well-developed oral, written and listening communication skills
• Excellent telephone etiquette
• Proficient in Microsoft Office, email and the internet
• A positive and professional demeanour
• A meticulous work ethic and an ability to attend to detail
• Excellent organizational and time management skills
• Flexibility to take on new projects and challenges as they arise
• Experience with: electronic scheduling; EMR maintenance; Blue Cross, HCAI, WSIB and third-party billings; and an understanding of medical terminology is an asset
• Current CPR C/AED certification

Currently, we are looking for availability for Mondays-Tuesdays 7:30 am-4:30 pm; Wednesdays 4:00 pm-8:30 pm; and some flexibility in scheduling. We are looking to fill this role in the immediate future.

We appreciate your interest and invite you to submit your resume by mail or email. We thank all candidates for applying. Only those selected for an interview will be contacted.