Overview

Company Name: Ottawa Valley Denture Clinic
Job Location: Pembroke
Job Position: Office Assistant
Job Type: Full Time
Start Date: 2025-06-23
Posting End Date: 2025-06-30
Compensation Type: Hourly
Compensation Amount: $20-$25

How To Apply: By Email
Apply To: admin@ov-dc.ca

Job Description
We are looking for a versatile, tech-savvy, and detail-oriented individual to support the day-to-day operations of our denture clinic. This role offers a dynamic blend of responsibilities, including digital scanning and printing, room preparation, sterilization, and front desk support. The ideal candidate is organized, adaptable, and eager to work in a patient-centered, technology-driven environment.

Key Responsibilities:
•       Office administration and reception support (Answering telephone, receiving payments & issuing receipts, scheduling and telephone communication, managing patient records)
•       Additional administrative support as needed.
•       Help maintain smooth front office workflow and positive patient experiences.
•       Use of digital processes in denture fabrication – scanning of impressions and models, digital print production
•       Operate, maintain, and troubleshoot equipment (scanners, printers, etc.).
•       Accurately manage digital case documentation and file organization.
•       Lab support – All lab functions relating to the fabrication of dentures.
•       Turn around rooms efficiently between appointments, including disinfection and general light cleaning.
•       Assist in preparing operatories for patient procedures.
•       Provide chairside assistance when needed.
•       Ensure proper sterilization of dental instruments and adherence to infection control protocols.
•       Ensuring confidentiality and accuracy
•       Be open to learning new digital techniques, software, and processes.
•       Work independently and manage time effectively.
•       Maintain a clean, safe, and organized clinical environment.
•       Communicate effectively with both clinical staff and patients.

Job Requirements
Qualifications:
•       Legally eligible to work in Canada.
•       Previous experience in a dental office or support role is an asset.
•       Experience with digital workflows (scanning/printing) is an asset.
•       Strong computer literacy and comfort with technology.
•       Strong attention to detail, manual dexterity, and ability to multitask.
•       Excellent communication and problem-solving skills.
•       Ability to work independently and meet deadlines.

Work Conditions:
•       Team-oriented with the ability to work independently.
•       Capable of working under pressure.
•       Repetitive tasks and physical activity, including standing, walking, and occasional lifting.
•       Strong hand-eye coordination and fine motor skills required.
•       Must adhere to safety and infection control protocols.
•       Fast-paced clinical environment; must be able to prioritize and adapt.