Overview

Parts Counter Clerk (Agriculture Industry)

A Parts Counter Clerk in the agriculture industry plays a crucial role in the day-to-day operations of a dealership or service center, assisting customers and technicians with the ordering, selling, and distribution of parts related to agricultural equipment and machinery.

Key Responsibilities:

1. Customer Service:

  • Greet and assist customers with inquiries regarding agricultural parts and equipment.
  • Provide recommendations for parts based on customer needs and machine specifications.
  • Process customer orders and ensure timely delivery or availability of parts.

2. Inventory Management:

  • Maintain accurate records of parts inventory, including ordering, stocking, and tracking parts.
  • Ensure parts are properly stored and cataloged for easy access.
  • Monitor inventory levels and place orders with suppliers to replenish stock as necessary.

3. Sales:

  • Sell agricultural parts and accessories to customers, both over the counter and through phone/email orders.
  • Process sales transactions, including issuing invoices, receipts, and handling payments.

4. Parts Research and Knowledge:

  • Use databases or manuals to look up parts and pricing information for agricultural equipment.
  • Stay up-to-date with the latest product offerings and equipment technologies in the agricultural industry.

5. Coordination with Technicians:

  • Assist service technicians with ordering and providing parts for repair and maintenance jobs.
  • Ensure the timely availability of parts for ongoing service work or repairs.

6. Record Keeping:

  • Maintain accurate logs of parts sales, returns, and customer transactions.
  • Handle warranty claims and ensure correct processing of returns or exchanges.

Required Skills and Qualifications:

  • Knowledge of agricultural equipment and related parts.
  • Strong customer service and communication skills.
  • Organizational skills and attention to detail for managing inventory.
  • Basic knowledge of computer systems and inventory management software.
  • Previous experience in parts sales or the agriculture industry is often preferred.

Working Environment:

  • Typically work in a dealership, repair shop, or warehouse setting.
  • May require physical tasks such as lifting parts, stocking shelves, and handling heavy equipment.
  • Involves regular interaction with customers, service technicians, and suppliers.

Job Types: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Expected hours: 40 – 44 per week

Benefits:

  • Employee assistance program
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Store discount

Schedule:

  • Monday to Friday
  • Weekends as needed

Work Location: In person