Overview

We are seeking a dedicated and enthusiastic Attendant to join our team.

This position provides the opportunity to work in a dynamic outdoor environment, allowing you to showcase your skills and contribute to enhancing our guests’ experience. Join us in delivering exceptional service and creating unforgettable moments for our visitors.

The position primarily offers Seasonal part-time job from May to October, with flexible start and end dates.

Requirements:

• Excellent customer service skills. Previous experience in customer service and/or outdoor work considered an asset;

• Ability to work evenings, nights, weekends, weekdays and holidays;

• Must have good interpersonal skills to work with customers of all ages;

• Ability to work well in a team and individually;

• Attention to detail and ability to multitask

• Strong problem-solving, organization and time management skills;

• Ability to understand and execute detailed written and oral instructions;

• The ability to learn to use online booking software in a timely manner with a high degree of accuracy;

• Experience conducting grounds maintenance activities; mowing, trimming Carpentry, plumbing, basic electrical, grounds maintenance. etc. considered an asset;

• A G or G2 Driver’s license is considered an asset;

Duties:

• Keep a public area and accommodations safe, clean, and operating efficiently to serve the needs of its visitors and Seasonal Campers;

• Engage with guests at the park and encourage participation in events;

• Responsible for maintaining the equipment;

• Handle and responds to necessary repair and maintenance requests.

• Uses equipment, including power tools, hand tools, electric tools, and plumbing tools;

• Perform Holding pumping tank;

• Litter pick up and general upkeep of common areas, including showers/laundry/bathrooms

• Landscaping of resort; lawn/weeds/trees trimmed, fallen tree/branch removal (within capability)

• Dock placement, road maintenance

• Promote an environment that is safe, enjoyable and customer friendly

• General campground duties (fire pit site clean up, wood stacking)

• Work with Resort Manager to ensure all facilities are running smoothly

• Prepare sites/cabins for new guests;

• Provide excellent customer service to ensure guest satisfaction;

• Maintain cleanliness and organization of the facility;

• Greet and assist guests as they arrive, providing information about services and facilities.

• Address guest inquiries and concerns promptly, ensuring a high level of customer satisfaction.

• Collaborate with team members to ensure smooth operations and excellent guest experiences.