Customer Service Representative

At RONA Petawawa, we’re more than just a hardware store — we’re a team that helps our community bring their projects to life! From helping someone find the perfect paint colour to making sure a customer has everything they need for their next big renovation, our team makes a difference every day.

We’re looking for a friendly, energetic, and customer-focused Customer Service Representative who enjoys working with people and isn’t afraid to roll up their sleeves!

WHAT YOU’LL BE DOING

• Greeting customers with a smile and helping them find exactly what they need.
• Answering questions, offering product recommendations, and finding solutions to customer concerns.
• Processing sales, returns, and exchanges with accuracy and a positive attitude.
• Answering phone calls and assisting with customer inquiries.
• Working alongside an awesome team to keep things running smoothly.
• Helping create a welcoming and enjoyable shopping experience for everyone who walks through our doors.

WHAT WE’RE LOOKING FOR

• A friendly and approachable personality.
• Strong communication skills and a positive, can-do attitude.
• Someone who enjoys a fast-paced environment and can juggle a few things at once.
• A dependable team player who is willing to learn and jump in wherever needed.
• Good attention to detail and basic computer skills.
• Retail or customer service experience is an asset.

WHY YOU’LL LOVE WORKING WITH US

• A supportive team that works together and helps each other out.
• Opportunities to learn new skills and grow your product knowledge.
• A chance to make a real difference in our local community.
• A workplace where no two days are exactly the same!
• The satisfaction of helping customers turn their ideas into reality.

If you’re outgoing, dependable, enjoy helping people, and want to be part of a team that gets things done, we’d love to hear from you!

Pay: From $17.95 per hour

Expected hours: No more than 40.0 per week

Work Location: In person