Overview
Precision Textiles is a busy local decoration shop. We do screen printing, embroidery, DTF, laser engraving, patches, and custom webstores for first responders, military units, schools, sports teams, and local businesses across the Ottawa Valley and beyond. We’re looking for an organized, friendly administrator to keep orders moving and customers in the loop.
What you’ll do
– Answer quote requests that come in by email, our website form, and phone, and gather the details we need: garments, quantities, sizes, artwork, and deadlines
– Build and send quotes in Printavo, and follow up on quotes and art proofs until they’re approved
– Move approved jobs into our production boards in Monday.com and keep their status up to date
– Order blank garments and supplies from our suppliers (SanMar Canada, S&S Canada, and others) and track the purchase orders
– Let customers know when orders are ready, and handle pickups and shipping
– Send invoices, track unpaid ones, and send payment reminders, including for government and DND accounts
– Help set up and run school, team, and organization webstores
– Keep customer files, artwork, and order history organized
Details
– Full-time, Monday to Friday, 9 to 5
– On-site at 259 Paul Martin Dr, Pembroke, ON
– Start date: ASAP
– Website: https://precisiontextiles.ca
How to apply
Send your resume and a few lines about yourself to sales@precisiontextiles.ca with “Office Administrator” in the subject line.
Job Requirements
What you need
– 1 to 2 years or more of office, admin, or customer service experience
– Strong Excel skills
– Tech-savvy, quick to pick up new software (we use Printavo, Monday.com, Outlook, and Shopify)
– Willing to learn and adapt as our industry and tools change
– Strong organization and follow-through, because nothing should fall through the cracks
– Clear, professional writing for email and quotes
– Ability to juggle many orders and deadlines at once
Nice to have
– Bilingual in English and French
– Graphic design or web design experience
– Familiarity with Adobe programs (Illustrator, Photoshop)
– Knowledge of military or law enforcement, like ranks, units, and uniform standards
– Experience in decorated apparel, printing, or promo products
